'Licensed, Bonded, Insured'

FAQ


Frequently Asked Questions

Our services offer the most comprehensive and professional Home Watch Programs and Concierge Services in the Gig Harbor and Fox Island areas.


Should we turn off the water heater when we leave?
There is no need to drain the water heater. Check to see if the water heater has a "vacation" mode or will allow you to turn down the temperature.

How should we set heater?
Standard setting of 50 degrees is adequate.

Should we empty the refrigerator and turn it off?
That is the ideal, but frequently not practical. Remember to shut off the ice maker.

How should we prepare the dishwasher and garbage disposer before leaving?
No special preparation is necessary. We will run the dishwasher through a rinse and hold cycle every month, to prevent the seals from drying out and to prevent unpleasant odors. We will also run the garbage disposer briefly for the same reasons.

Should we turn off the main water supply valve for the pool?
Yes, it is highly recommended. If you have a pool, be sure your pool service company knows where the shut-off valve is. We will turn the water on when we arrive for your check and turn it off again when we leave.

Will you monitor service companies such as pool service and lawn care while we are away?
Yes, any problems will be promptly reported to you. You should determine before you leave if the pool service company will maintain the water level and if your lawn care company will be responsible for trimming trees and shrubs and weeding flower beds.

Can you provide referral services if we need work done while we are away?
Yes, we have a large resource of contractors and vendors that we have worked with in the past and can recommend as reliable.

How can we prevent insect infestations while we are away?
Make sure there are no open food containers of any type left in cupboards or closets. All open containers should be in hard plastic containers or in the refrigerator. If you use a pest control service, have them spray inside just before you leave and scatter several ant and roach traps around the house.

Testimonial

  • "Our commitment is to doing everything in our power provide peace of mind, low stress and a sense of security by attending to every detail during our clients absence."
    – From Abigail's Concierge
  • "We will even serve as emergency contact during the owner’s absence. No one likes to get an alarm call at 3 in the morning, especially when they are thousands of miles away."
    – From Abigail's Concierge